MEANING OF COMMUNCATION
Communication
can best be summarized as the transmission of a message from a sender to a
receiver in an understandable manner. The importance of effective communication
is immeasurable in the world of business and in personal life. From a business
perspective, effective communication is an absolute must, because it commonly
accounts for the difference between success and failure or profit and loss. It
has become clear that effective business communication is critical to the
successful operation of modern enterprise. Every business person needs to
understand the fundamentals of effective communication.
DIFFERENT TYPES OF COMMUNICATION
When
communication occurs, it typically happens in one of three ways: verbal,
nonverbal and visual. People very often take communication for granted.
Communicators constantly exchange information, meaning people always seem to be
either receiving or giving information. Understanding the different methods of
exchanging information is important especially in business and professional
settings. Many adults have chosen to go back to school and pursue a
communication degree online to ensure they have strong communication skills for
a competitive job market.
1. VERBAL
COMMUNICATION
Verbal communication
seems like the most obvious of the different types of communication. It
utilizes the spoken word, either face-to-face or remotely. Verbal communication
is essential to most interactions, but there are other nonverbal cues that help
provide additional context to the words themselves. Pairing nonverbal
communication with the spoken word provides a more nuanced message.
2. NONVERBAL CUES
SPEAK VOLUMES
Nonverbal communication
provides some insight into a speaker’s word choice. Sarcasm, complacency,
deception or genuineness occur within nonverbal communication. These things are
often communicated through facial expressions, hand gestures, posture and even
appearance, all of which can convey something about the speaker. For instance,
a disheveled speaker with wrinkled clothes and poor posture would communicate a
lack of confidence or expertise. A speaker with a nice suit, who stood up
straight and spoke clearly, may appear more serious or knowledgeable.
3. VISUAL
COMMUNICATION
Visual types of
communication include signs, maps or drawings as well as color or graphic
design. These typically reinforce verbal communication, and they help to make a
point. Visual aids can help a speaker remember important topics, give the
audience something to look at, and generally help convey the message being
presented.
MODES OF COMMUNICATION
Modes
of Communication Learning a language involves communicating via reading,
writing, listening and speaking. The modes of communication explain how the
individual skills are used. Each mode is described briefly below.
INTERPERSONAL (SPEAKING
READING)
Students
use the interpersonal mode of communication when speaking to others.
Information is exchanged; facial expressions and gestures are natural and
important. Interpersonal communication is spontaneous and unrehearsed, and
partner selection is random. This is the mode that measures how well students
speak the language and is the mode that prepares them to interact with native
speakers in natural ways.
INTERPRETIVE (READING
OR LISTENING)
The
interpretive mode refers to the ability to understand the target language in
both written and spoken form. Students may not understand every word, but are
expected to understand main ideas and key words. This is one-way communication,
so students must be able to understand the spoken or written text on their own.
Students will use English to demonstrate what they understand.
PRESENTATIONAL (WRITING
OR SPEAKING)
The
presentational mode allows students to plan and rehearse what they will write
or say. In writing, students have time to draft and revise before producing a final
product. In speaking, students may be able to rehearse and/or to record
multiple times until they are satisfied with the final product. Students create
presentations that will be shared with the class and beyond, when possible
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